GLOBAL PACHINKO
Free resources and self-checks
Tools to review your hall’s readiness, share guidance with staff and prioritize improvements. The linked original resources and downloadable files are in Japanese, with English phrases where indicated.
30-point readiness checklist
Check 30 items across six areas in about 6–10 minutes. The browser-based tool scores your answers and identifies weaknesses and priorities.
30-point readiness checklist · Japanese →20 English phrases for staff
Short, reusable phrases from arrival to departure, with Japanese translations. Read the complete set online and align expressions across your team.
20 English phrases for staff · Japanese →Guest journey guide
Eight guest touchpoints from the entrance to departure, with common points of confusion, staff phrases, required tools and improvement indicators.
Guest journey guide · Japanese →One-page internal proposal
A template for the target hall, implementation period and responsible department. When quoting research, include its date, participants and source. The PDF is available by request and an editable PowerPoint is available below.
The checklist, phrases and guest journey are August 2026, version 1.2. Follow each file’s stated terms. Internal use and sharing within a hall are permitted; republication and resale are not.
After the self-check
We can review your results and current signs and suggest priorities within your budget. The book also provides practice for explaining one action at a time and checking understanding.